Help List
F.A.Q
ORDERING
. How do I place an online order?
.Can I phone, Fax or mail order?
.Forms of Payment?
.How will I be billed?
.Minimum order?
.Can I make Changes to my Order?
.How long will it take for my order to be processed?
.How can I check the status of my order?
SECURITY
.How can I trust you with my money?
.Privacy policy?
SHIPPING
.Does this shop ship internationally?
.How long does the delivery takes?
.How much is shipping?
.What happen if I did not received the shipment?
RETURU POLICY
. Satisfaction Guaranteed?
. Defective or Damaged Items?
PRODUCTS
.What kind of jewelry do you sale?
.What is your jewelry made of?
. Is the pictures posted on the website the real items that customer will receive?
. How often does new design/products becomes available?
. How do I care for my jewelry?
.How do I place an online order?
Simply browse the catalog. Whenever you see something you would like, click the button BUY NOW and fill in quantity right on the product¡¯s page, the item(s) will automatically be put into your shopping cart. If you decide to keep shopping, click on the GO SHIPPING button. To see pictures of the items in your cart, click SHIPPING CART on the top navigation line. When you are finished shopping, click on the CHECKOUT button.
.Can I Phone, Fax or Mail Orders?
Place your order online is as safe or safer than giving your card information over the phone, since it is connected to automated real-time process processing system. If you are unable to use the Internet for any reason we could process your order manually. But we will be happy to assist you or take your order over the email. Please email us and our customer service will contact you shortly.Our email address: tiffanyreplica123@gmail.com.
.What Forms of Payment do you take?
We accept VISA JCB and MASTERCARD, Western union payments at this time. Should you need other forms of payment, please email us.
.How will I be billed?
All orders made on our website are final and all prices stated on our website are denominated in US Dollars.
You will be billed in US Dollars for the total amount of your order. If you are not in the United States (or if you credit card account is not denominated in US Dollars), your local bank will convert the US Dollar amount and bill you in your local currency.
.Minimum order?
Our minimum order is 80 usd.
.Can I make Changes to my Order?
Unfortunately, due to automation, no changes can be made to an order once it has been placed into our ordering process.
.How long will it take for my order to be processe?
Usually it will take 1-3 days for us to process the order after you have submitted the order. We will send an order confirmation via email once the order is processed.
.How can I check the status of my order?
You can login into your account and check the status of your order! Once your order is approved, we will start to process your order immediately. And then send out as soon as possible.
.How can I trust you with my money?
All orders are processed with extensive care to meet our customer's needs. We appreciate the importance of your purchase. We are here to make your online shopping experience a great one. We aim to have long-term repeat customers and therefore will provide the best possible service available. Should you not be satisfied with your order in any case, please contact us.
.What is your Privacy Policy?
We respect your privacy. Any personal information we request from you is strictly for the purposes of processing your order. We do not sell, communicate or otherwise share your personal information with anyone unless required to do so by law or as part of normal transactional procedures required to verify, confirm and ship your order.
.Does this shop ship internationally?
Yes, we do ship to almost anywhere in the world.
.How long does the delivery takes?
Because of the high volume of orders we receive each day, please allow 8-14 working days to receive your merchandise.
.How much is shipping?
Different country has different shipping fee.
.What happen if I did not received the shipment?
You can email our sales team directly on the lost shipment and we will investigate the case. Once we are convinced that the item was lost, we will replace a new shipment to you. However, we will not be responsible for the lost if the you had furnished incorrect shipping information.
.Is my Satisfaction Guaranteed?
Of course we want you to be completely satisfied so you will order again! In the rare instances where you are not satisfied, we offer a 3-day return option contact us for the required Return Address. Please email us the the picture of the damaged goods. After we confirm, we will offer you the Return Address.All returned merchandise should be sent to the shipping address we email you after you get our feedback! Returned products must be in absolutely new and unused condition and shipped at your expense. All Shipping and handling fees are non-refundable for any reason. If returning items for a refund: all returned items are subject to a 15% restocking fee. We do not cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs.
Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
.What about Damaged or Defective Items?
Check your order thoroughly upon receipt! Damaged or defective items must be reported immediately (within 24 hours) upon receipt of your order. Damaged or defective items will be replaced or refunded at the discretion of tiffanyreplica.info/. To report damaged or defective items and/or arrange a return, contact us. A Return Adderss is required prior to mailing back your return.
.What kind of jewelry do you sell?
www.tiffanyreplica.info is an online retailer that sells ONLY 100% Genuine Sterling Silver replica jewelry.
.What is your jewelry made of?
We sell both solid Sterling Silver (.925) jewelry and High Quality Fashion Jewelry. All products are clearly divided by these categories in the catalog. The materials used are ONLY 100% Genuine Sterling Silver. Individual product pages are designed to give you all the details for a specific product.
. Is the pictures posted on the website the real items that customer will receive?
Yes, all the items you will received just look like pictures shown on our website.
.How often does new design/products becomes available?
We do not have an exact standard timing for the release of new products. It shall depend on the availability on the new products on the market. Our factory is constantly looking out for the newest and latest designs available in the market. If you are interested in our new products, please submit our mailing list and we will send you the products update every now and then.
. How do I care for my jewelry?
Real Sterling Silver tarnishes, especially when exposed to humid air.Prolong this process by storing your silver jewelry in a cool, dry place, such as the sealed bag in which it arrives. Smooth surfaced silver and oxidized charms should be cleaned periodically with a Jewelry Polishing Cloth to easily remove tarnish and restore luster. For chains (Figaro or Rope) or pieces with filigree design impossible to touch with a cloth, try a dip made especially for Silver. Wal-mart sells one by ¡°Connoisseurs¡± that we like to use. Follow the directions exactly. NEVER dip any oxidized charm into any chemical cleanser!